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Behind On Your Books,
Business Owners?

Let Me Rescue Your Financials Today!

Behind On Your Books,
Business Owners?

Let Me Rescue Your
Financials Today!

Why Accounting & Bookkeeping Call Centers Never Call You Back

by | Mar 30, 2022 | Accounting, Bookkeeping

If you’re a Business Owner or Executive of a growing, successful business or company, then you know the challenges of getting spot-on, accurate financial reports, but… 

You’re also aware of the sub-par service that comes with choosing accounting and bookkeeping call centers to manage your books, financials, and accounting needs.

You call in and get put on hold (or sent to a voicemail). 

Or, you email and get a canned response, “Thanks for the email. We’ll get back to you asap.” 

Or, you go to the trouble of uploading bank statements and other requested financials to then never get a response.

Why do accounting and bookkeeping call centers treat you this way?

Let’s talk about why accounting and bookkeeping call centers never call you back.

3 Reasons Why Accounting & Bookkeeping Call Centers Don’t Call You Back

#1. They hire, fire, and lose people every single month

Similar to traditional call centers, bookkeeping and accounting “firms” that run a call-center model hire, fire, and lose people every single month. This means your account is bounced between professionals often. Over the course of a year, you may have upwards of six different people working on your account. While this may not seem like a huge deal now, it will definitely be a big deal when person number one made an error that the next four people don’t catch, which then lands on person six to figure out what went wrong. This is a year’s worth of projections and forecasts built off the back of one (or multiple) errors. 

Guess who pays for this error? You do!

#2. Your business/company is nothing more than a number

The high-volume, low-contact call-center business model does not allow for in-depth, serious conversations to occur between you and your bookkeeping and accounting professional. These conversations are some of the most important in your business. Missing out on an Expert Accountant & Master Bookkeeper to help you forecast or project your future success can be a business sinker unlike any other.

Yes, you’ve succeeded this far, but a trained eye for data patterns is hugely beneficial to keeping your company on the path to financial success. 

You won’t get that type of depth from six different junior accountants or newbie bookkeepers passing your account around. 

#3. Quota matters more than your financial success

Most accounting and bookkeeping call-centers only focus on doing the bare minimum and whose success is measured in volume: the max volume that they can handle. This means that your account is “managed” based on that metric and then set aside until that disaster waiting to happen unfolds or a huge mistake is caught by you-the Owner. With out of state and out of touch Call Centers, this is the standard across the financial industry, which leaves out one of the most important parts of accounting and bookkeeping services: Local Advisory Services by a Local Expert. 

Yes, bringing your books current, delivering spot-on repots, and forecasting your financial future matters, is important but…

Being able to leverage a local professional accountant and bookkeeper can be a boon for your financial success. The deep knowledge of financial patterns and data analysis is unlike most professionals you’ll come across in the accounting & bookkeeping business financial space. What’s more, the accuracy of your financials helps you save (or even make) money during tax season. 

Accounting and bookkeeping call-centers won’t offer you this deep knowledge of your business financials combined with decades of financial pattern recognition. 

Most accounting and bookkeeping call-centers provide you junior accountants “getting their reps in” so they can leave and go home for the evening-day after day. They just don’t have the passion for your business because they’re burnt out due to volume and pressure from upper management to hit their goals.  Well, that is not how I do things! I’m thoroughly invested in your success and I’m local.

How to Outsource Your Accounting & Bookkeeping Department

If you want to outsource your accounting and bookkeeping departments to a local expert, then let me get you caught up, manage your financial standing, reports, and forecast for a third of the cost! 

I deliver spot-on, accurate reports weekly, monthly, quarterly, or whenever you like. 

I reconcile and bring books current – the very first time, so you can work on growing your company instead of struggling inside of it! 

I forecast your financial future so you can grow your company toward financial success.

Infographic: Furever Bookkeeping vs. the Competition

Outsource your accounting and bookkeeping departments to me, the Top Rated Local® Expert Accountant & Master Bookkeeper, for a third of the cost!



I am so happy I found Kendra and her bookkeeping and CPA services! They have been so efficient, reliable, friendly and accessible. I was previously with another company for 30 years and do not regret making this change.

-Jan P.



My company engaged Kendra for bookkeeping and accounting services and I am very happy that we did. Kendra is a pleasure to work with and always accommodating via phone or on our Zoom meetings.

-Londin H.



Furever Bookkeeping has been our financial savior. Our small business went through several bookkeepers before hiring Furever Bookkeeping. Furever Bookkeeping has been responsive, adaptable, and provided excellent communication throughout the pandemic. The level of customer service we have experienced is unmatched for a small business such as ours.

-Orman M.



Kendra brought years of my business’s financials current and balanced my books quickly. She and the whole furever bookkeeping squad know what they’re doing. Helped my business exponentially.

-Charlie U.



Kendra served as our law firm’s outside, independent bookkeeper. When she started working for us she inherited financial books that were a complete mess. She was able to straighten them out and, since then, has kept our books accurately and complete. I can ask her at anytime where we stand financially and she can tell me instantly. She is very personable and a delight to work with. During her tenure working with us, even though she was an independent contractor, she became our firm’s CFO. I do not hesitate to recommend her.

-Fred P.



The entire Furever Bookkeeping team helped my Consulting Firm and me streamline our Accounting system using technology for efficiency sake. This saved us a ton. Kendra and her team are gems.

-Patricia F.



Kendra has been instrumental for our business. If you are looking for an accounting team that is professional, timely, and great at communicating call Furever Bookkeeping. They were a life saver for my company!

-Renee D.



Kendra’s team is top notch and reconciled back years under budget. Thanks to the entire team. We continue to grow as a direct result of her knowledge and strategy.

-Brian D.

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Kendra Moore
Owner/Master Bookkeeper
Expert Accountant

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Our clients range in annual revenue from $200K up to in excess of $75M+. Simple or complex financials across MULTIPLE industries are our Core Capabilities.

About Me

Furever Bookkeeping & Accounting Services brings 15+ years of Expert Bookkeeping & Master Accounting to each of our clients. Kendra Moore and her team have over 37 years experience in: Bookkeeping & Accounting. Serving MD, VA, DC, DE, PA & Surrounding Areas.

Our Certifications

We are approved Accounting & Bookkeeping Federal Government Contractors, DUNS #079524284, as well as for the State of Maryland, NAICS #541219.

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